These days, sales representatives must possess a wide range of proficiencies in order to excel in the field.
In addition to being product experts, market researchers, and charismatic spokespeople, they also have to be curious students and empathetic counselors.
Learning and listening are, therefore, two of the most important soft skills any sales professional can possess.
Luckily, these seemingly innate listening skills can be acquired and perfected through study, repetition, and reinforcement. Full Article